County Durham and Darlington Victim Care & Mentor Service
Supporting Victims of Crime Across County Durham & Darlington
Our independent support is available to anyone living in County Durham or Darlington who has been affected by a crime or anti-social behaviour regardless of when or where it occurred.
Our Services
Support For Victims
Our service specialises in providing practical and emotional support for anyone who has been affected by crime, helping them cope, recover, and thrive affected by crime or anti-social behaviour.
Help with reporting
We can help you understand what happens when you decide to report a crime to the police
Support with court
We can provide you with support if your case is being heard at court or if you are asked to attend court to give evidence
Restorative justice
Our service has specialist staff who can talk to you about Restorative Justice and can support you if you decide to participate in a Restorative Justice approach.
Make A Referral
We accept both self and professional referrals for our support
We are a free, confidential service and our friendly team will be able to offer you practical or emotional support to help you cope and recover following crime or anti-social behaviour. This includes helping to explain your rights.
About Us
At the Victim Care and Mentor Service, we know our core strength lies in having a strong, and creative team of professionals from many different work and personal backgrounds.
FAQs
Please browse our FAQs below, and get in touch if you have any further questions.
We promise that all information you provide to us ‐ verbally or in writing ‐ will be kept confidential within the Victim Care and Advice Service.
This information will not be shared externally unless you expressly instruct us to do so or unless we are required to under law. We will take our time to establish the best way to communicate with you; for example, which email address, phone number or other contact method you want us to use.
We will take any other steps that you need us to take to protect your privacy.
The Victim Care and Advice Service is not a counselling service however following our needs assessment with you, if counselling is required then we can arrange for you to be referred to a counselling service.
There is no cost, the service is free and confidential
You are not legally bound to report your crime to the police however, investigating crimes, catching criminals and protecting the community is the police’s main job, but they also help victims and witnesses of crime.
Even if you do not report a crime as the victim, someone who saw what happened might do, so it’s likely that you will have to talk to police after a crime.